Support at Home aged care processing time
245 days
The latest official timing. Reader reports below are separate and do not change it.
Last checked July 27, 2026.
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Current wait at a glance
Official information beside reader reports, kept clearly separate.
Official wait
245 days
This is the current official timing. Reader reports are shown separately.
Updated Jul 27
Official updates over time
Support at Home: median 245 days between package approval and services starting, per the Productivity Commission Report on Government Services 2026
Updated Jul 27, 2026, 7:22 AM
245 days
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Recent shared waits
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People who started in the same month
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Complete timeline guide
Support at Home wait times: the two queues nobody separates
Support at Home replaced Home Care Packages in 2026. The median wait between package approval and services starting is 245 days, and the assessment before it is a separate 27-day median. Why the two stages get added together wrongly, what priority categories change, and what to do while you wait.
Read the full stage-by-stage guide