QueueCheckofficial waits, shared datesNDIS access decision processing time
90 days
The latest official timing. Reader reports below are separate and do not change it.
Last checked September 2, 2026.
None yet
Checked reports appear here once shared.
Current wait at a glance
Official information beside reader reports, kept clearly separate.
Official wait
90 days
This is the current official timing. Reader reports are shown separately.
Updated Sep 2
The official figure is the only timing on this page so far. Reader comparisons appear here once people share their dates below.
Official updates over time
Official history chart
How the official wait has changed over time. When the official figure is a range, the chart plots its midpoint.
NDIS access decision: for access requests made on or after August 27, 2026, the NDIA says it will decide eligibility within 90 days once the application and supporting evidence are submitted
Updated Sep 2, 2026, 5:09 AM
90 days
NDIS access decision: the NDIA must decide within 21 days of receiving a complete access request
Updated Aug 24, 2026, 1:17 PM
21 days
NDIS access decision: the NDIA must decide within 21 days of receiving a complete access request
Updated Aug 10, 2026, 12:07 AM
21 days
NDIS access decision: the NDIA must decide within 21 days of receiving a complete access request
Updated Jul 27, 2026, 7:22 AM
21 days
Get an email when this wait changes
QueueCheck checks the official source for NDIS access decision and emails you when the published figure changes. No newsletter, no marketing, one unsubscribe click.
Share the dates that started and finished your wait. Once a checked report is published, this page adds the timeline and same-month comparison automatically.
Reading the NDIS access decision figure
One number, two doors in
Access to the scheme is met through either the disability requirements or the early intervention requirements, and which door a request goes through shapes the evidence it needs. Alongside them sit the gates people check last but the agency checks first: age at application, residence status, and living in Australia. Children under nine follow the early childhood approach through a partner organisation rather than the standard access request, which is why advice that fits an adult application can mislead a parent.
The access clock is now 90 days for new requests
For access requests made on or after August 27, 2026, the National Disability Insurance Agency now says it will decide eligibility within 90 days once the application and supporting evidence are submitted. The previous statutory figure was 21 days, which is why older guides and some official tables still show it. Evidence gathering can sit before the decision window, so record both the first contact date and the date the agency accepted the completed application.
The evidence question is function, not diagnosis
What the agency weighs is how a permanent impairment reduces functional capacity across daily life, communication, mobility, self-care, and the rest, which is a different question from what the condition is called. Reports from treating professionals who can speak to function carry the request; a diagnosis letter alone usually cannot. The agency's own guidance says new, expensive assessments are not required where sufficient evidence already exists, so the useful preparation is assembling what treating professionals already know.
A refusal opens a review path, not a wall
An access decision that goes the wrong way carries a right to internal review by a different decision-maker, and a tribunal path beyond that. Reapplying with stronger functional evidence is also always open, and for borderline requests it is often faster than litigating a thin file. The refusal letter states the requirement the request missed, and that sentence, not the refusal itself, is the thing to answer.
Complete timeline guide
NDIS access decisions now take up to 90 days under the new rule
For NDIS access requests made from August 27, 2026, the NDIA now has up to 90 days to decide eligibility once the application and supporting evidence are submitted. Learn what starts the clock and how to challenge a refusal.
Read the full stage-by-stage guide
News
Recent official updates connected to this queue.
Aug 24, 2026
The NDIS phone line now closes at 7 pm, one hour earlier each weekday
The NDIS National Contact Centre changed its weekday hours on August 24, 2026. The participant line still opens at 8 am local time, but it now closes at 7 pm instead of 8 pm in every state and territory. The numbers and contact methods are unchanged.
Aug 19, 2026
NDIS reassessment rules are now in force: the 21-day clock has become 90 days
Australia's NDIS overhaul received Royal Assent on August 20, 2026. Since August 27, a properly made plan reassessment request can take up to 90 days, and no decision by then is treated as a refusal that can be reviewed.
Aug 18, 2026
The NDIS bill passed the Senate with a new endpoint for the reassessment wait
This August 18 record explains the Senate amendments that created a 90-day NDIS reassessment window. The bill later passed the House, received Royal Assent and took effect for reassessment requests on August 27, 2026.