QueueCheckofficial waits, shared datesWhen the government website will not work
Is it down, or is it just you?
Federal agencies publish their own outage pages. USCIS posts alerts, the IRS publishes operational status per system, and Login.gov and the Social Security Administration each run a status page. Search results almost never surface any of them, so people end up reading strangers’ guesses about a service whose operator is publishing the answer.
Covering 5 US services. Status links checked 2026-07-28.
What is failing, and is it them or you?
Pick the service and the symptom. You get what that failure usually means, the agency’s own status page, and what to do next. Nothing is submitted and nothing is stored.
myUSCIS, the case status lookup, and the online filing tools. Immigration benefit cases live here, and so do the notices that carry response deadlines.
What is happening?
Check the agency’s own status page before anyone else’s
These agencies publish outages themselves. A crowd-sourced report count is a guess about whether something is broken; these pages are the operator saying so.
Read the full guide for this serviceStatus page links checked 2026-07-28. This page does not detect outages and does not report live status; it tells you where the operator publishes theirs.
The check almost nobody runs first
Many federal services sit behind one shared sign-in. When that layer has an incident, several unrelated agencies appear to break simultaneously, and the natural conclusion is that your account is the problem, because it is failing everywhere you try.
It is the opposite. Failing in one place points at that service; failing in several at once points at the thing they have in common. Login.gov publishes a status page, and checking it takes seconds that a contact centre queue does not.
This matters practically, because an agency’s contact centre cannot fix a sign-in layer it does not operate. People spend hours in the wrong queue for this reason.
Where each agency publishes status
Every link below is the operator’s own page. Where a service depends on the shared sign-in, that page is worth checking alongside the agency’s.
| Service | Agency | Official status pages |
|---|---|---|
| USCIS online account and case status | US Citizenship and Immigration Services | |
| IRS online account, refund status, and e-file | Internal Revenue Service | |
| Login.gov | General Services Administration | |
| my Social Security | Social Security Administration | |
| Trusted Traveler Programs | US Customs and Border Protection |
Outage questions, answered
Is there an official page that says whether USCIS is down?
Yes. USCIS posts outages and planned maintenance on its alerts page, and myUSCIS has a maintenance page. Those are the operator saying what is happening, which is a different kind of information from a crowd-sourced report count.
Why does this page not show a live outage graph?
Because a report count only means something at scale. On a site this size a count of zero would mean nobody used the page, not that the service is working, and publishing that as a status would be misleading. Pointing at the agency's own status page needs no crowd at all.
Several government sites are failing at once. What does that mean?
It usually means the shared federal sign-in is having an incident rather than each agency breaking independently. Login.gov publishes its own status page, and checking it first saves calling contact centres that cannot help you sign in.
My verification code is not arriving. Should I keep pressing resend?
No. Each new request generally invalidates the one before it, so a burst of requests can leave every code you receive already expired, and repeated attempts can lock an account. Use an authenticator app or backup codes if you set them up.
The site failed while I was filing against a deadline. What should I do?
Capture evidence before you close the tab: a screenshot showing the error and the time. Then check whether the agency has posted the outage, since an acknowledged outage is a stronger record than your own account of it. Do not submit repeatedly, because duplicate filings create their own problems.
Does a server error mean my application was lost?
Seeing an error page does not by itself mean submitted data was lost, and it usually means the failure happened at their end rather than yours. What matters is whether you received a confirmation, not whether the page broke afterwards.
QueueCheck is independent and is not a government service. This page does not monitor systems and does not report live status. It records where each operator publishes its own, and explains what common failures usually mean. Nothing you do here is submitted or stored.