QueueCheckofficial waits, shared datesGeneral Services Administration
Is Login.gov down? The official status page, and what each error means
The shared sign-in used by many federal services. When it fails, several unrelated agencies appear to break at once, and readers usually blame the agency rather than the layer underneath it.
Check General Services Administration first, not a report count
These are the operator’s own pages. A crowd-sourced tally is a guess about whether something is broken; this is the agency saying so.
Links checked 2026-07-28. QueueCheck does not monitor this service and does not report live status.
What is failing, and is it them or you?
Pick the service and the symptom. You get what that failure usually means, the agency’s own status page, and what to do next. Nothing is submitted and nothing is stored.
The shared sign-in used by many federal services. When it fails, several unrelated agencies appear to break at once, and readers usually blame the agency rather than the layer underneath it.
What is happening?
Status page links checked 2026-07-28. This page does not detect outages and does not report live status; it tells you where the operator publishes theirs.
What makes General Services Administration different
One sign-in, many agencies, and the confusion that causes
Login.gov is the front door for a range of federal services that have nothing else in common. When it has an incident, those services all refuse you at once, and the experience is of your own account being broken rather than of a shared system failing. That reading is almost always backwards.
Codes that arrive late are worse than codes that never arrive
Delivery of a one-time code depends on carriers and mail providers rather than on the service itself. Each new request generally invalidates the one before it, so pressing resend repeatedly can leave every code you eventually receive already expired. An authenticator app or backup codes avoid the delivery problem entirely.
Verification failures are usually about the capture
Identity checks compare a document photograph against records held elsewhere. Most failures are a poor capture, glare, a cropped edge, or an address that matches your current home rather than the one on the records being checked. That is a retry problem rather than a judgement about you.
Login.gov: questions
Is Login.gov down?
Login.gov runs its own status page, linked above, which reports incidents affecting sign-in and identity verification. That is the authoritative source and it is worth checking before contacting any agency that uses it.
Several government sites are refusing me at once. Why?
Unrelated agencies failing simultaneously points at the sign-in they share rather than at each of them independently. Checking the Login.gov status page first is the fastest way to establish that, and it saves queueing with an agency that cannot fix a layer it does not operate.
Should I keep pressing resend when my code does not arrive?
No. Each request generally invalidates the previous code, so repeated requests can leave every code you receive already expired. If you set up an authenticator app or backup codes, use those, since they do not depend on message delivery.
Identity verification keeps failing. Am I being refused?
Usually not. Most failures are the document capture rather than a decision: glare, a cropped edge, or an address that does not match the records being checked. Retake the photograph in even light with the whole document in frame, and check which address the check expects.
Which agencies use Login.gov?
A range of federal services, including Social Security and the Trusted Traveler Programs. That is why an incident here looks like several unrelated agencies breaking at the same moment.
Other services
USCIS online account and case status
US Citizenship and Immigration Services
IRS online account, refund status, and e-file
Internal Revenue Service
my Social Security
Social Security Administration
Trusted Traveler Programs
US Customs and Border Protection
QueueCheck is independent and is not a government service. This page records where General Services Administration publishes its own status and explains what common failures usually mean. Nothing you do here is submitted or stored.